Shipping and Handling

Shipping Rates and Policies Have confidence in ordering from UmbrellasAndBeyond.com. If you are dissatisfied with ANY of our non-custom products, you may return the item for a full refund within 30 days of receiving it less shipping costs. In the off chance you do need to return a product please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your account minus any shipping, handling or freight charges.

All shipments will be sent ground or USPS. Shipping and handling costs for all non-custom items shipped are determined by the value of your order. See chart below for pricing. Ground shipping is the only service available.

PLEASE NOTE: Shipments are NOT guaranteed to ship the day the order is placed. If a shipment is urgent and must arrive by a certain day, please contact customer support at 1-888-678-8801 PRIOR to placing your order. Shipments will be processed as soon as possible, and we will do everything possible to meet your deadline. Most shipments will ship within 48 business hours of placing the order and ground shipments should take between 1 and 5 days to arrive depending on what warehouse your product ships from and the delivery location. Tracking information will be emailed once your order ships with a link to track your shipment.

All shipments will be sent UPS ground or USPS. Shipping and handling costs for all non-custom items shipped are determined by the value of your order. See chart below for pricing. Ground shipping is the only service available.

NON-Custom, ground shipping and handling rates within the continental USA are as follows:
Order total between $0.00 and $49.99 = $11.50
Order total between $50.00 and $99.99 = $14.95
Order total between $100.00 and $199.99= $19.95
$200.00 or more NON-Custom items shipped within the continental USA ship FREE!!

NON-Custom, UPS ground shipping and handling rates to Alaska and Hawaii are as follows:
Order total between $0.00 and $49.99 = $14.95
Order total between $50.00 and $99.99 = $19.95
Order total between $100.00 and $199.99= $24.95
$200.00 or more NON-Custom items shipped to Alaska and Hawaii ship FREE!!

Contact us anytime for a quote on larger orders and custom imprinted products. For all custom orders, payment for product will be payable prior to imprinting. There will be NO refunds once custom orders are printed, unless there is a manufacturing defect or printer’s error. Signed proofs are a legal and binding agreement to print as indicated on the proof. Custom imprint orders will ship ground (unless otherwise agreed upon) and shipping will be quoted with each order.

Thank you for allowing us to serve you!
Jim Rowland
President
JDK & Associates, LLC
888-678-8801
customerservice@umbrellasandbeyond.com
www.UmbrellasAndBeyond.com