UmbrellasAndBeyond.com is owned by JDK & Associates, LLC. JDK & Associates, LLC is a licensed business out of Kissimmee, FL. We have been in business for over 7 years serving the local community with home and personal care items. We have expanded our business to help families be at home more by shopping on-line. We make it easy to purchase products using the internet. We strive to meet the needs of all our customers and want to make sure our customers always come first.
Have confidence in ordering from Umbrellas and Beyond, if you are dissatisfied with ANY of our non-customized products, you may return the item for a full refund within 30 days of receiving the product less shipping costs. In the off chance you do need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days of receipt and a refund will be credited back to your account minus any shipping, handling or freight charges.
JDK & Associates, LLC looks for the best products from reputable suppliers and manufacturers and makes them available to you. We will do everything possible with every order we receive to ensure it is picked, packed and shipped quickly and correctly. We strive to meet your expectations. On rare occasions, however, inventory runs out, products are shipped incorrectly and deliveries get delayed. If your shipment is one of the very few that may not meet your expectations, please contact me immediately. I will personally follow up on any concern you may have. Please feel free to contact us with any special requests, comments or suggestions on how we can serve you better.
You're satisfaction is our number one priority. I promise!
Sincerely,
Jim Rowland
Owner